Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from idlehourwinery.com or queensinn.com (the “Sites”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment type (Google Pay, Apple Pay, etcetera), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Square to power our online store–you can read more about how Square uses your Personal Information here: squareup.com/us/en/legal/general/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
– Facebook: https://www.facebook.com/settings/?tab=ads 
– Google: https://www.google.com/settings/ads/anonymous 
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 21 years old. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at wine@idlehourwinery.com or by mail using the details provided below: 

Idle Hour Winery & Kitchen/Queen’s Inn
[Re: Privacy Compliance Officer] 
41139 Highway 41, Oakhurst, CA 93644

CA Consumer Privacy Act

If you are a California resident, you should review the information on this page carefully in addition to our Privacy Policy. If you are not a California resident, you may disregard the information on this page as it does not apply to you.

“Shine the Light” Law
California residents may request certain information regarding the disclosure by Crave Wine Company of their personal information to third parties for such third parties’ direct marketing purposes. Any such requests should be sent to info@cravewineco.com, with the subject line “California Resident Disclosure Request.” Requests should include your full name and address.

California Consumer Privacy Act
California consumers have certain rights and are entitled to certain disclosures pursuant to the California Consumer Privacy Act of 2018, California Civil Code Sections 1798.100-1798.199 (“CCPA”). We have outlined them below and included references to the applicable section of the CCPA. Please note that the CCPA contains limitations that may affect your exercise of these rights.

Consumer Rights under CCPA

  • Right to Request Disclosure of Personal Information Collected. A consumer shall have the right to request that a business that collects a consumer’s personal information disclose to that consumer the categories and specific pieces of personal information the business has collected. (CCPA 1798.100(a), 1798.110(c)(5) and 1798.130(a)(5)(A))
  • Right to Request Deletion. A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer. (CCPA 1798.105(a))
  • Right to Request Disclosure of Personal Information Collected, Sources, Purposes for Collection or Sale and Third Parties with whom Shared. A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
  • The categories of personal information it has collected about that consumer in the preceding 12 months.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling personal information.
  • The categories of third parties with whom the business shares personal information.
  • The specific pieces of personal information it has collected about that consumer.
  • (CCPA 1798.110(a)-(b) and 1798.130(a)(3))
  • Right to Request Disclosure of Personal Information Collected, Sold and Disclosed and Third Parties to whom Sold. A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
  • The categories of personal information that the business collected about the consumer.
  • The categories of personal information that the business sold about the consumer in the preceding 12 months and the categories of third parties to whom the personal information was sold in the preceding 12 months, by category or categories of personal information for each category of third parties to whom the personal information was sold.
  • The categories of personal information that the business disclosed about the consumer for a business purpose in the preceding 12 months.
  • (CCPA 1798.115(a)-(b) and 1798.130(a)(4))
  • Right of Non-Discrimination. A business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title, including, but not limited to, by:
  • Denying goods or services to the consumer.
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to the consumer.
  • Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
  • (CCPA 1798.125(a))


Idle Hour Winery & Kitchen and Queen’s Inn’s Disclosures under CCPA

  • The categories of personal information Crave Wine Company has collected about consumers in the preceding months are as follows:
  • Identifiers such as name, address, date of birth, telephone number and email address
  • Categories of personal information described in subdivision (e) of Section 1798.80
  • Commercial information, including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
  • Internet and other electronic network activity information such as your interaction with our website and applications
  • Geolocation data
  • Inferences drawn from the information identified above reflecting the consumer’s preferences
  • (CCPA 1798.110(c) and 1798.130(a)(5)(B))
  • The categories of sources from which the personal information is collected are as follows:
  • Consumers themselves
  • For gift recipients, from gift senders
  • Third party platforms through which consumers choose to login
  • Retailers with whom consumers choose to transact through our marketplace
  • Public records
  • Fraud detection service providers
  • Information vendors
  • (CCPA 1798.110(c) and 1798.130(a)(5)(B))
  • The business or commercial purpose(s) for collecting or selling personal information are as follows:
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance applicable legal standards
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Debugging to identify and repair errors that impair existing intended functionality
  • Performing services, including maintaining or servicing accounts, providing customer service, facilitating orders and transactions, verifying customer information, Advertising and marketing and analytics
  • Undertaking internal research for technological development and demonstration
  • Undertaking activities to verify or maintain the quality and safety of the service, and to improve, upgrade, or enhance the service
  • Idle Hour Winery & Kitchen and Queen’s Inn have not not sold consumers’ personal information in the 12 preceding months (or ever).
  • (CCPA 1798.110(c) and 1798.130(a)(5)(B))
  • Idle Hour Winery & Kitchen and Queen’s Inn have not not shared personal information with third parties in the preceding 12 months (or ever).
  • (CCPA 1798.110(c) and 1798.130(a)(5)(B))
  • Idle Hour Winery & Kitchen and Queen’s Inn have not sold consumers’ personal information in the preceding 12 months (or ever).
  • (CCPA 1798.115(c)(1) and 1798.130(a)(5)(C)(i))
  • The category or categories of consumers’ personal information Crave Wine Company has disclosed for a business purpose in the preceding 12 months are as follows:
  • Identifiers such as name, address, date of birth, telephone number and email address
  • Categories of personal information described in subdivision (e) of Section 1798.80
  • Commercial information, including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
  • Internet and other electronic network activity information such as your interaction with our website and applications
  • Geolocation data
  • Inferences drawn from the information identified above reflecting the consumer’s preferences
  • (CCPA 1798.115(c)(2) and 1798.130(a)(5)(C)(ii))


If you have any questions about the information presented here, or would like to submit a request, please email wine@idlehourwinery.com, with the subject line CCPA. Additional information about the CCPA may also be available from the State of California Department of Justice.